We are able to facilitate a phone consultation with the Dr. if you feel your pet is unable to come to the clinic. There is a phone consultation fee associated with this service. Please be aware that a diagnosis may not be possible with out a physical exam or further diagnostics. Should this be necessary, you will not be charged an additional examination fee when we see your pet for the problem discussed. Please be aware, that besides being unethical and illegal, diagnosing by phone doesn’t allow veterinarians to physically examine a pet. Treating a pet for the wrong disease or condition will cost more in the end and could be harmful or even deadly to your pet